Terms of Service

Last updated: June 2026 · Effective upon account creation

1. Definitions

For the purposes of this Agreement, the following terms shall have the meanings set forth below:

  • “Company” means MediaHanger and its operators, employees, affiliates, and assigns.
  • “Service” means the MediaHanger platform, including the upload portal, gallery, API, and all associated features and infrastructure.
  • “User” or “you” means any individual or entity that creates an account or accesses the Service.
  • “Content” means any files, data, text, images, video, audio, or other material uploaded to or transmitted through the Service.
  • “Account” means the registered profile created by a User to access and use the Service.

2. Acceptance of Terms

By creating an Account, accessing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree to all terms and conditions set forth herein, you are expressly prohibited from using the Service and must immediately discontinue all access thereto.

This Agreement constitutes a legally binding contract between you and the Company. The Company reserves the right to modify this Agreement at any time. Continued use of the Service following notice of any modification constitutes your acceptance of the revised terms.

3. Prohibited Content — Zero Tolerance Policy

Strictly Prohibited — Immediate Termination and Reporting

The following categories of Content are absolutely prohibited on the Service and will result in immediate Account termination, forfeiture of any prepaid fees, and mandatory reporting to applicable law enforcement authorities:

  • Child sexual abuse material (CSAM) or any depiction, whether real or simulated, of minors in a sexual context
  • Content that sexually exploits, endangers, grooms, or otherwise causes harm to individuals under the age of 18
  • Non-consensual intimate imagery or recordings (“revenge pornography”)
  • Adult or sexually explicit material of any nature
  • Content depicting, inciting, or promoting violence, terrorism, or hate crimes against any individual or group
  • Content that constitutes defamation, harassment, or unlawful discrimination under applicable law
  • Content that infringes upon third-party intellectual property rights, including copyrights, trademarks, or trade secrets
  • Malware, ransomware, spyware, viruses, Trojan horses, or any other malicious software or code
  • Content that violates any applicable local, state, national, or international law or regulation

4. Permitted Use

The Service is designed and authorized solely for the private storage and sharing of lawfully owned or licensed personal and professional media, including photographs, videos, and documents. Authorized use cases include, without limitation: personal events, professional engagements, travel documentation, work projects, and family memories. The Service may not be used for any commercial purpose not expressly authorized by the Company.

5. Intellectual Property

You retain all ownership rights in and to the Content you upload. By uploading Content to the Service, you grant the Company a limited, non-exclusive, royalty-free license solely to host, store, and transmit your Content for the purpose of providing the Service. The Company does not claim ownership of your Content and will not use it for any purpose beyond Service delivery.

All software, interfaces, design elements, trademarks, logos, and proprietary technology comprising the Service are the exclusive property of the Company and are protected by applicable intellectual property laws. You may not copy, modify, distribute, reverse-engineer, or create derivative works from any portion of the Service without prior written consent.

6. Storage Limits and Service Plans

Storage allocations vary by subscription tier. Free trial Accounts receive 500 MB of storage for a period of 14 days from Account creation, with no credit card required. Upon expiration of the trial period, the Account will be locked and files retained for 30 days pending subscription. If no subscription is activated within 30 days of trial expiry, the Company reserves the right to permanently delete all associated Content. For information on paid storage tiers, refer to the Pricing page.

If an Account reaches its applicable storage limit, new uploads will be suspended until the User upgrades to a higher tier or removes existing files. Contact [email protected] for assistance.

7. Content Moderation and Enforcement

The Company reserves the right, but assumes no obligation, to review, monitor, remove, or report any Content that violates this Agreement, without prior notice to the User. The Company cooperates fully with law enforcement agencies in connection with any investigation involving illegal Content or activity on the Service. The exercise or non-exercise of moderation rights does not create liability on the part of the Company for Content that remains on the Service.

8. Account Suspension and Termination

The Company reserves the right, at its sole and absolute discretion, to suspend or permanently terminate any Account that violates this Agreement or for any other reason deemed appropriate, without prior warning and without liability to the User. Upon termination for cause, any and all prepaid fees shall be forfeited and no refund shall be issued. You may terminate your Account at any time by contacting [email protected].

9. Privacy and Data Protection

Your uploaded Content is private by default and accessible only to individuals who possess your unique upload PIN. The Company does not sell, lease, or otherwise transfer your personal data to third parties except as required by applicable law or legal process. The Company may retain certain usage and account data as necessary to provide the Service, comply with legal obligations, and resolve disputes.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. THE COMPANY EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM LOSS OF DATA. YOU ASSUME SOLE RESPONSIBILITY FOR MAINTAINING INDEPENDENT BACKUPS OF ALL CONTENT UPLOADED TO THE SERVICE.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, contractors, agents, licensors, and service providers from and against any and all claims, damages, judgments, awards, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your Content; (c) your violation of this Agreement; or (d) your violation of any third-party rights, including intellectual property rights.

13. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to this Agreement or the Service shall first be subject to good-faith negotiation between the parties. If the dispute cannot be resolved within 30 days, it shall be submitted to binding arbitration in accordance with applicable commercial arbitration rules. The arbitration shall be conducted in the English language. Notwithstanding the foregoing, the Company reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.

14. Governing Law

This Agreement shall be governed by and construed in accordance with applicable law, without regard to conflict of law provisions. You consent to exclusive jurisdiction and venue in connection with any dispute arising hereunder.

15. Severability

If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or severed from this Agreement if modification is not possible, and the remaining provisions shall continue in full force and effect.

16. Entire Agreement

This Agreement constitutes the entire agreement between you and the Company with respect to the Service and supersedes all prior and contemporaneous agreements, representations, warranties, and understandings, whether oral or written. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term.

17. Contact

For questions or notices regarding this Agreement, contact the Company at [email protected]. For general support inquiries, contact [email protected].